FREQUENTLY ASKED QUESTIONS
Answers to All Your Inquiries
As an industry-leading Heating, Ventilation, and Air Conditioning company in Chicago, we know how to bring your visions to life and our professional team is here to guide you every step of the way. Whether you have an inquiry about the logistics of a small scale project, or want to know more about how our team tackles the most complex jobs, we’re here to answer any question you may have. Check out some frequently asked ones below.
HOW IS GENUINE FORGE DIFFERENT FROM ITS COMPETITORS?
A good system isn't just about the works. At Genuine Forge, we strive to bring you excellence in all aspects of the project. Including Aesthitics.
DO YOU PROVIDE EMERGENCY SERVICE?
We understand that life can take an unexpected turn of events especially if your equipment gives up on you in the middle a freezing winter night or a scorching hot day. Day or Night, we're here to help! (Emergency Service Fee is Applicable)
IMPORTANT:
If you or anyone in the home or establishment smell or detect a gas leak, please do not hesitate to call Peoples Gas Immediately to file an emergency report.
If there is any immediate danger to you or anyone in the vicinity, it is urgent the premises be left until a qualified service technician is able to accommodate you.